Webinar on practical process improvement

I will be giving a free business process improvement webinar on October 30th sponsored by Lombardi Software and Athens Group Retail. Here is a summary of what will be covered:

CIOs and technical teams are increasingly asked to take a leadership role in driving process improvement. Are you an IT executive or manager tasked with supporting process improvement? Join us to learn how one CIO, Rodney White formerly of the Lance Armstrong Foundation (LAF), developed and implemented a set of best practices for enabling process improvement as demand for “LIVESTRONG” bracelets exploded.

- Enabled decision making using the OODA Loop concept
- Integrated BPM technology with existing legacy systems to better control processes
- Adopted a “Start Small”, incremental approach to improvement
- Won a CIO 100 Award for creating new business value through IT-enabled innovation

I hope you can attend.